About Us: Policies and Personalization

Welcome! This journey began back in 2007 when I noticed the need for quality images on useful products especially ones featuring the city of Chicago and the growing popularity of Nordic designs. These are the ideas that inspired Premium Designs. I look for great images and designs and imprint them on premium goods for home and office. Many of the designs are my own and those that are not are licensed for my use. 

I am pleased to offer custom work along with my own. I have a link that will take you to a catalog filled with ideas for you to create your own custom orders. Want to show off your own photo or graphic design on any of the products I offer on my website? Just email or text a favorite photo or design and I will take care of the rest. Here is my contact information.

Click here for ideas!

karenjackson@mypremium-designs.com

515-490-2391

 

POLICIES of PREMIUM DESIGNS

I only ship within the United States. 

If requested, I will make arrangements for local pick-up or delivery within a 30 mile radius of Elgin, Illinois.

Production times are normally between 3-5 days unless I contact you that there may be a stock issue do to supply chain issues throughout the country.

Normal shipping times are between 5-7 days unless there is a requested express ship.

I will contact you when item is shipped and give you a copy of the tracking number and will choose lowest ship rate between USPS and UPS.

I accept all major credit cards and Paypal. Checks or cash are accepted at shows.

I gladly accept returns and exchanges if contacted within 14 days of delivery. Shipping charges for returns are at buyers expense.

Ship items back within: 30 days of delivery. Include in package if you would like an exchange or a refund. Money will be refunded by original method of payment.

Mail packages to:

Premium Designs LLC

40W482 Atchison Drive

Hampshire, IL 60140

The following items can't be returned or exchanged: Personalized Products that have been special ordered. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns.

 

Please contact me at 515-490-2391 or karenjackson@mypremium-designs.com

if you have any problems with your order.